Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How can I disable Offline Mode? Offline Mode keeps happening, even when internet is working great.

  • 1 antwoord
  • 1 het hierdie probleem
  • 19 views
  • Laaste antwoord deur Paul

more options

Is there a way to simply turn this feature "Offline mode" off? I will go to refresh a page and it will load an old version of the page instead and tell me that it is "Showing offline version". It does this incredibly often, but my internet is working great every time it does it. No other apps showing any evidence of net connection disruption. In many cases I'm listening to Pandora in the background when it does it (wouldn't there be a disruption in audio if I was "offline"?). If I switch over to a different browser, pages load fine, but I'd rather use Firefox.

I'm not sure why this feature seems broken for me, but even if it wasn't broken, there is pretty much no situation where loading an out-of-date version of a page would be useful for me. I'm usually loading weather info, or sports scores, or seeing if there are new posts in a forum thread, or checking tracking to see if a package is any closer, etc. All of which getting a cached version of a page is not only useless but frustrating. Even if there is REALLY a net connection issue, I'd still honestly rather just get a 404 error or whatever telling me it just couldn't load the page. So is there any way to simply disable this feature and solve this problem for me for good? Thank you for your time.

My Phone/Device Info: Samsung Galaxy S8+

Is there a way to simply turn this feature "Offline mode" off? I will go to refresh a page and it will load an old version of the page instead and tell me that it is "Showing offline version". It does this incredibly often, but my internet is working great every time it does it. No other apps showing any evidence of net connection disruption. In many cases I'm listening to Pandora in the background when it does it (wouldn't there be a disruption in audio if I was "offline"?). If I switch over to a different browser, pages load fine, but I'd rather use Firefox. I'm not sure why this feature seems broken for me, but even if it wasn't broken, there is pretty much no situation where loading an out-of-date version of a page would be useful for me. I'm usually loading weather info, or sports scores, or seeing if there are new posts in a forum thread, or checking tracking to see if a package is any closer, etc. All of which getting a cached version of a page is not only useless but frustrating. Even if there is REALLY a net connection issue, I'd still honestly rather just get a 404 error or whatever telling me it just couldn't load the page. So is there any way to simply disable this feature and solve this problem for me for good? Thank you for your time. My Phone/Device Info: Samsung Galaxy S8+

All Replies (1)

more options

Hi

First off - thank you for using Firefox for Android Beta! By doing this you are helping make the next version of Firefox for Android even more awesome and we really appreciate it.

We are aware of some issues with Firefox for Android and the Samsung S8 that our developers are currently working on and are hoping to include in an update very soon. This may well fix the issue that you are seeing.