Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Changed email/user name, now I can't log in to firefox account

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

I tried to change my user name/email address from yahoo to gmail and now I can/t log in

I tried to change my user name/email address from yahoo to gmail and now I can/t log in

All Replies (3)

more options

Getting message: "Primary email account required for sign in"

more options

I hope I got your intent correct - adding a secondary email address.

You need to use the primary email account to authenticate the addition of a secondary email address for a Firefox Account. Once that is done you can use the secondary email address to log in to your Firefox Account; IOW, "change the email address for your Firefox Account".

more options

See also:


The System Details list shows you run an older Firefox version that is no longer supported with security updates.

Please update to the current Firefox 60.0.1 release.