Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

netflix preview icons show code not pictures

  • 2 antwoorde
  • 1 het hierdie probleem
  • 16 views
  • Laaste antwoord deur cor-el

more options

I just joined Netflix, and did a search for a particular TV series. When the results were returned - the normal preview ICONS I see in Chrome and Edge are 'code' (attachment approx 12K will not load). I have chosen the share data option.

I just joined Netflix, and did a search for a particular TV series. When the results were returned - the normal preview ICONS I see in Chrome and Edge are 'code' (attachment approx 12K will not load). I have chosen the share data option.

All Replies (2)

more options

Hi, using a beta anything and all things can happen. Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

Special icons are usually supplied by a special icon font that is downloaded from the server (@font-face) You may see little boxes with the hex code of the character if you do not have a font installed that covers this Unicode range.

You can check gfx.downloadable_fonts.enabled on the about:config page and make sure it is set to true (if necessary double-click the line to toggle its value to true).

Make sure you allow pages to choose their own fonts.

  • Options/Preferences -> General: Fonts & Colors -> Advanced
    [X] "Allow pages to choose their own fonts, instead of my selections above"

You can open the Web Console and check for messages about content that fails to load.

  • "3-bar" menu button or Tools -> Web Developer

It is also possible that an extension is blocking font files.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, , Discard, #Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

You see the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

  • click the shield icon for more detail
  • check the Web Console for more detail about what content is blocked by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer