uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

• https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
• https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

• https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

The information supplied has been attempted but does not improve my chances of getting any flights scheduled. Thank you.

Any other options?

When you say you cannot get past them, do you mean there are more on the page, but you can't scroll down to see the rest of the list?

In general, when the scroll bar is missing, you can scroll by clicking somewhere in the page and then pressing the down arrow key to move the page. Does that work in this case?

If so, hmm, where is the scroll bar? Some sites will hide the scrollbar while they are displaying a promotional overlay. If you use an ad blocker, it could be removing the overlay in a way that doesn't restore the scroll bar, so be on the lookout for that issue. Try using any toolbar buttons for managing ad blockers, tracking blockers, etc., to make an exception for the site to see whether that makes any difference.

If this is not a scrolling problem but a problem with links or buttons not working, could you rule out content blockers:

You could start your investigation here:

(1) Built-in Tracking Protection feature (especially in private windows).

Do you see a shield icon toward the left end of the toolbar when this problem hits? More info on how to use the shield to manage blocking: What happened to Tracking Protection?.

(2) Content blocking extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix.

Some of these provide toolbar buttons to manage blocked content in a page.

You can view, disable, and often configure or remove extensions on the Add-ons page. Either:

• Ctrl+Shift+a (Mac: Command+Shift+a)
• "3-bar" menu button (or Tools menu) > Add-ons
• type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions that Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything that could be blocking content? If in doubt, disable.

Any improvement?

Users of HP systems with a touch-screen sometimes report that Firefox won't allow the mouse to work on some drop-down menus or other controls, only touch. If you have that problem, let us know.

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

Many site issues can be caused by corrupt cookies or cache.

• Clear the Cache and

• Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

• Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

• Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

The three possible solutions have not worked.

Hi Bob4747, I think the ball is back in your court to give a few more sentences describing the problem. You'll need to get more specific than --

"I can not get past the ten or more flights that are available to choose from so I can leave home and I can not get the return available flights."

-- for us to know what the problem is.

I can select a trip to any city and after I select my departure date and my return date WestJet gives all the possible times that I can leave my city which have various prices per seat along with various times of departure. It does not matter which price or time I select it will not permit me to actually select that flight, therefore I can get a departure ticket. Without a departure ticket/flight I can not get a return ticket or flight.

When I go to Westjet and enter a sample booking, when I click a time for the outbound, it expands and shows the fare options with green buttons (screenshot #1). After clicking the button, the page scrolls up and shows I've selected that first leg (screenshot #2). Yours seems to be failing somewhere in there, so now we need to help you figure out why.

I'm not sure what else to suggest if none of these helped:

• Clearing the browser cache
• Clearing cookies for the Westjet site
• Testing the site in Firefox's Safe Mode
• Checking that Tracking Protection is not interfering with the page
• Rule out touchscreen issue

You might need to use a different browser with the site unless someone thinks of what else it might be.

I will just use a different browser. Thanks for all the suggestions.