We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I find my old profile after a Windows Refresh?

  • 3 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

I'm trying to find my old profile data after my computer crashed and I was forced to do a Windows Refresh. There is no "old fireox data" folder on my desktop. All my data should be in the default place firefox puts it but it did not immediately show up again when I reinstalled firefox. Where is my old data?

I'm trying to find my old profile data after my computer crashed and I was forced to do a Windows Refresh. There is no "old fireox data" folder on my desktop. All my data should be in the default place firefox puts it but it did not immediately show up again when I reinstalled firefox. Where is my old data?

Gekose oplossing

Check the root directory and your user profile for a folder called; Old Windows or something like that.

Lees dié antwoord in konteks 👍 2

All Replies (3)

more options

Gekose oplossing

Check the root directory and your user profile for a folder called; Old Windows or something like that.

more options

FredMcD said

Check the root directory and your user profile for a folder called; Old Windows or something like that.

Found it, there was a Windows.old folder on my my drive. Just had to go into users > my username > appdata > roaming > Mozilla and then copy.paste the profile data from there to the new windows appdata folder.

more options

Glad to help. Safe Surfing.