Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

CANNOT RESET MY PASSWORD ''deleted''

  • 2 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur guigs

trucker7750
trucker7750
more options

I have sent many requests to you asking to RESET my password: I always get the same EMAIL (FROM) you = click on the BUTTON? I HAVE ONLY SEEN THE FIRE FOX lOGO BUTTON NO OTHER BUTTON IS AVAILABLE TO CLICK


deleted the phone number - sorry there is no support via telephone available from Mozilla

I have sent many requests to you asking to RESET my password: I always get the same EMAIL (FROM) you = click on the BUTTON? I HAVE ONLY SEEN THE FIRE FOX lOGO BUTTON NO OTHER BUTTON IS AVAILABLE TO CLICK ''deleted the phone number - sorry there is no support via telephone available from Mozilla''

Gewysig op deur the-edmeister

All Replies (2)

FredMcD
FredMcD
more options

I called an administrator. Please wait.

Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

Please remove that information from your post.

guigs
guigs
more options

Hi there,

Apologies for the delay, I am happy to help if you are still having issues. It sounds like the email that you are receiving does not have the 'verify account' button. You can view the original email through the mail service interface.

I believe you should be able to right click on the email message in the browsers, and select "View Page Source", the link will be in there.

It may be easier to also check the settings of the Message Display - see if throttling HTML to view the message in a different way. http://www.earthlink.net/webmail/help.../preferences.html

If it has been more than 24 hours, try one more time to sign uo. http://www.earthlink.net/webmail/help.../readnsort.html