Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Every time I go on Youtube.com using Firefox Quantum the tab freezes and it says that a script is not responding.

  • 3 antwoorde
  • 3 hierdie probleem
  • 9 views
  • Laaste antwoord deur Shadow110

Cloud11PL
Cloud11PL
more options

Hi, I've been having a weird issue with Firefox Quantum recently. When it was revealed I downloaded it and it worked great, fast and responsive, but after some recent updates I keep getting some issues on Youtube.com. It freezes the site and after a while, it says that the script is not responding. When I click on "Stop it" the top part of the site works, but the bottom videos fail to load so only a part of the site works. Youtube videos work fine. I tried deleting youtube cookies, cache, but it doesn't help. As I said, it worked fine before some updates.

Hi, I've been having a weird issue with Firefox Quantum recently. When it was revealed I downloaded it and it worked great, fast and responsive, but after some recent updates I keep getting some issues on Youtube.com. It freezes the site and after a while, it says that the script is not responding. When I click on "Stop it" the top part of the site works, but the bottom videos fail to load so only a part of the site works. Youtube videos work fine. I tried deleting youtube cookies, cache, but it doesn't help. As I said, it worked fine before some updates.

All Replies (3)

Shadow110
Shadow110
more options

Try : Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox

So running 58 beta or Nightly has it's risks and that is one of them which could be fixed tonight.

If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Please let us know if this solved your issue or if need further assistance.

Cloud11PL
Cloud11PL Vraag-eienaar
more options

Hi, thanks for your reply. Unfortunately, it doesn't help :/ I forgot to add this to the post - the issue has been occurring for the past 1-2 weeks or something like that.

I'll file the bug report, thanks :)

Shadow110
Shadow110
more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.