Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why won't mozilla allow me to visit Youtube.com website?

more options

Just got a new computer and downloaded Mozilla as one of my internet browsers. Typically i have liked it better than explorer or chrome. Since i got the new download of mozilla it will not let me go to websites like Youtube.com. Says the same thing: Your connection is not secure. Then makes me Go Back without even the option to proceed anyway. When i go onto my other browsers and try Youtube it works fine.. Very frustrating. If I don't have a resolution soon I'll just remove Mozilla as a browser...

Just got a new computer and downloaded Mozilla as one of my internet browsers. Typically i have liked it better than explorer or chrome. Since i got the new download of mozilla it will not let me go to websites like Youtube.com. Says the same thing: Your connection is not secure. Then makes me Go Back without even the option to proceed anyway. When i go onto my other browsers and try Youtube it works fine.. Very frustrating. If I don't have a resolution soon I'll just remove Mozilla as a browser...

All Replies (2)

more options

hi, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum like shown in the screenshot.

thank you!

more options

Hi jthear13, don't give up yet. It's usually just a matter of making Firefox compatible with your security software. philipp is guiding you to the most efficient way to help us help you.