Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am not able to go to firefox sync page. It throws an SEC_ERROR_UNKNOWN_ISSUER

  • 4 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Alok1912

more options

Not able to go to sync page or go to accounts.firefox.com on Firefox. Able to access same on Chrome

Not able to go to sync page or go to accounts.firefox.com on Firefox. Able to access same on Chrome

Gekose oplossing

thank you. it appears like your secure connections are intercepted by adguard. please either uninstall that software from your device and use an integrated adblocker like https://addons.mozilla.org/firefox/addon/ublock-origin/ or see https://kb.adguard.com/en/windows/solving-problems/connection-not-trusted

Lees dié antwoord in konteks 👍 1

All Replies (4)

more options

hi, please give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum like shown in the screenshot.

thank you!

more options

https://accounts.firefox.com/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: true HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIDpzCCAo+gAwIBAgIRAKknwrQO1Fqzopdz6C5vhZEwDQYJKoZIhvcNAQELBQAw KzELMAkGA1UEBhMCRU4xHDAaBgNVBAMME0FkZ3VhcmQgUGVyc29uYWwgQ0EwHhcN MTcwMjE0MDAwMDAwWhcNMjAwNTE0MTIwMDAwWjCBjzELMAkGA1UEBhMCVVMxEzAR BgNVBAgTCkNhbGlmb3JuaWExFjAUBgNVBAcTDU1vdW50YWluIFZpZXcxGzAZBgNV BAoTEk1vemlsbGEgRm91bmRhdGlvbjEXMBUGA1UECxMOQ2xvdWQgU2VydmljZXMx HTAbBgNVBAMTFGFjY291bnRzLmZpcmVmb3guY29tMIGfMA0GCSqGSIb3DQEBAQUA A4GNADCBiQKBgQDd9Je7Vxv1ILnLS4OIv/sgi+aVORpomLThtq9pDG0ntZrBJPmc 2diQVNrblRWdvl1MRSxP3uwyq9Kq/GD86/equF7m+oGOJ26VvTmnPPS6jjhR5SBz NfUSLwPNiQNtNCypy+uuCm668FWD0rFy7Hg/bU6V7zn4/LVQjba3nh0C8wIDAQAB o4HkMIHhMIGxBgNVHREEgakwgaaCFGFjY291bnRzLmZpcmVmb3guY29tghhhcGku YWNjb3VudHMuZmlyZWZveC5jb22CG3NjcnlwdC5hY2NvdW50cy5maXJlZm94LmNv bYIddmVyaWZpZXIuYWNjb3VudHMuZmlyZWZveC5jb22CGm9hdXRoLmFjY291bnRz LmZpcmVmb3guY29tghxwcm9maWxlLmFjY291bnRzLmZpcmVmb3guY29tMAwGA1Ud EwEB/wQCMAAwHQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMA0GCSqGSIb3 DQEBCwUAA4IBAQBkYuTlQZnwFLNnRL10qyhVl+Flqm3eeE64OOa1w+1BW0lup3aE YBl3G4pLFY2iSIFRQMuAZdr/c0NM21NIyQnFugP4+QfaDIS+79oRUk3rq00F9VJu qQ/DTIKMcBtDy4TW7SCBz7lz0zWRIOrTT3YqzVfB4lj3rMVFxhwYTKV0/GYqkHM7 jTq+hbiSDflzBXkFnJJvwhWbDZkm53JIYS8L+2KVS2vsPLR7XJq53aeOr8rnzr4w VNHDed7T+wABkGnrgbouqeW/znZiDIPmYL1/FLAnRvdTcdjYoqWBxlFgO4IHl83T DvK2ViN3VHpRcnvdFwq88/aV3zRIbw5Sc08X


END CERTIFICATE-----
more options

Gekose oplossing

thank you. it appears like your secure connections are intercepted by adguard. please either uninstall that software from your device and use an integrated adblocker like https://addons.mozilla.org/firefox/addon/ublock-origin/ or see https://kb.adguard.com/en/windows/solving-problems/connection-not-trusted

more options

Thank you. Disabling adblocker and then doing it worked.