Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

"Thunderbird is not responding". Took our computer in and still have same email issue

  • 1 antwoord
  • 5 hierdie probleem
  • 2 views
  • Laaste antwoord deur Wayne Mery

more options

When I am trying to read or open my Emails, I am constantly getting this message "Thunderbird is not responding". Why is this and what can I or you do to stop this. It is very frustrating because it is happening most of the time, for years. Took our computer in and they removed any interfering programs. Still having the same not responding. Changed internet from Peak to Comcast still have the Not Responding. Have Trend Micro Security. If this does not get resolved in the next week will remove Mozilla and go to gmail.

When I am trying to read or open my Emails, I am constantly getting this message "Thunderbird is not responding". Why is this and what can I or you do to stop this. It is very frustrating because it is happening most of the time, for years. Took our computer in and they removed any interfering programs. Still having the same not responding. Changed internet from Peak to Comcast still have the Not Responding. Have Trend Micro Security. If this does not get resolved in the next week will remove Mozilla and go to gmail.

Gekose oplossing

Thunderbird is sensitive to other program activity.

Please start *Windows'* safe mode with networking enabled

- win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.

Lees dié antwoord in konteks 👍 1

All Replies (1)

more options

Gekose oplossing

Thunderbird is sensitive to other program activity.

Please start *Windows'* safe mode with networking enabled

- win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.