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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Does Trusteer Rapport support Firefox 54.0.1 32 bit on Windows yet? Lost icon again! Trusteer don't seem to want to answer my question. say to download update!

  • 2 antwoorde
  • 32 hierdie probleem
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  • Laaste antwoord deur brenda17

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lost icon from browser after Firefox updated to 54.0.1. I run wondows 7. Trusteer say they support this version but I can't see this in their list of supported browsers (they do for Mac, but 53 seems to be latest for windows). Have given up with support - they won't offer anything apart from download updates which I have done 3 times! I know they lag behind Firefox but for how long?????

lost icon from browser after Firefox updated to 54.0.1. I run wondows 7. Trusteer say they support this version but I can't see this in their list of supported browsers (they do for Mac, but 53 seems to be latest for windows). Have given up with support - they won't offer anything apart from download updates which I have done 3 times! I know they lag behind Firefox but for how long?????

Gekose oplossing

Hi, it seems not! Unfortunately Trusteer is often slow to accommodate the latest version of Firefox, which is a pity, because using an old version can in itself compromise your security.

http://www.trusteer.com/support/supported-platforms

Details of new Firefox versions are available well in advance - https://wiki.mozilla.org/RapidRelease/Calendar

Unless your bank insists, you don't of course have to use it, but that's a matter of personal choice.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Lees dié antwoord in konteks 👍 1

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Gekose oplossing

Hi, it seems not! Unfortunately Trusteer is often slow to accommodate the latest version of Firefox, which is a pity, because using an old version can in itself compromise your security.

http://www.trusteer.com/support/supported-platforms

Details of new Firefox versions are available well in advance - https://wiki.mozilla.org/RapidRelease/Calendar

Unless your bank insists, you don't of course have to use it, but that's a matter of personal choice.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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Thank you Scribe. I keep asking Trusteer when they will support this version of Firefox but they will not answer- just keep ignoring question and say my Rapport version is not the latest one! Quite annoying. It seems to work quite well with IE but I prefer Firefox.