Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

unable to print emails in thunderbird 52.1.1and thunderbird 52.1.0 using windows 7 (64 bit - Service Pack 1)

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur sfhowes

more options

I updated to tbird 52.1.1 from tbird 52.1.0 and found that I could not print preview emails, getting no text only a black page with white dashes in the middle of the page as well as showing a high number of pages to be printed (ie. 323).My HP2200 printer is shown as the default printer for Tbird. I have tried system config and that does not work either. I then went back to Tbird 52.1.0 which was the last functioning version and have got the same lack of response. At this stage I cannot print emails but can read them.

I have, whilst typing this, found that Tbird is not responding at all when I try to Print Preview. I am considering uninstalling Tbird having backed up my Tbird profile folder (when I find out where it is) and then re-installing Tbird.

If any one can help with step by step advice I should be grateful.

I updated to tbird 52.1.1 from tbird 52.1.0 and found that I could not print preview emails, getting no text only a black page with white dashes in the middle of the page as well as showing a high number of pages to be printed (ie. 323).My HP2200 printer is shown as the default printer for Tbird. I have tried system config and that does not work either. I then went back to Tbird 52.1.0 which was the last functioning version and have got the same lack of response. At this stage I cannot print emails but can read them. I have, whilst typing this, found that Tbird is not responding at all when I try to Print Preview. I am considering uninstalling Tbird having backed up my Tbird profile folder (when I find out where it is) and then re-installing Tbird. If any one can help with step by step advice I should be grateful.

All Replies (1)

more options

Gekose oplossing