Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

error messages

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

helpme2getthisdone
helpme2getthisdone
more options

I keep getting error messages when opening home page CNN, have tried all other suggestions from Firefox including typing about:config in the address bar, finding dom.max_script_run_time, double clicking on it and entering value prompt 20 as per mozilla support. When this did not work went back and reset, also per mozilla instructions.

I would try to start in Safe Mode but don't know how to do this.

Happens every time I try to log on to my home page CNN

I keep getting error messages when opening home page CNN, have tried all other suggestions from Firefox including typing about:config in the address bar, finding dom.max_script_run_time, double clicking on it and entering value prompt 20 as per mozilla support. When this did not work went back and reset, also per mozilla instructions. I would try to start in Safe Mode but don't know how to do this. Happens every time I try to log on to my home page CNN

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Please can you let us know which and what error messages you are getting when you open that page.

This will help us to better understand the issue and hopefully find a solution for you.

FredMcD
FredMcD
more options

We need to know the full message.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?