Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox can't open profile or profile manager

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur jporten

jporten
jporten
more options

Crashing bug on Mac 10.11 on two laptops, and on 10.6.8 running in a VM in Parallels. When I try to launch Firefox, I get the "Profile Missing" dialog box. When I try to launch the profile manager at the command line with firefox-bin -f, I get the same dialog. When I try to launch in safe mode, I get the same dialog.

Both of the 10.11 systems were created by pointing Migration Assistant at a 10.6.8 archive where Firefox launches perfectly. The 10.6.8 VM was created by brute-forcing the ~/Library in place. I have tried selectively and then wholesale deleting all Application Support and Preference files, with no luck. Have tried deleting and reinstalling the application several times. Have tried replacing the Profile folder with known-good profiles from the 10.6.8 original machine and from an unrelated 10.11 laptop. All have failed.

What should I try next?

Crashing bug on Mac 10.11 on two laptops, and on 10.6.8 running in a VM in Parallels. When I try to launch Firefox, I get the "Profile Missing" dialog box. When I try to launch the profile manager at the command line with firefox-bin -f, I get the same dialog. When I try to launch in safe mode, I get the same dialog. Both of the 10.11 systems were created by pointing Migration Assistant at a 10.6.8 archive where Firefox launches perfectly. The 10.6.8 VM was created by brute-forcing the ~/Library in place. I have tried selectively and then wholesale deleting all Application Support and Preference files, with no luck. Have tried deleting and reinstalling the application several times. Have tried replacing the Profile folder with known-good profiles from the 10.6.8 original machine and from an unrelated 10.11 laptop. All have failed. What should I try next?

All Replies (2)

John99
John99
more options

Sorry I don't know anything about parallels or use a Mac but no one else has answered.

See

It is probably worth noting that deleting profiles.ini normally causes Firefox to generate a new default profile. Also note you may use absolute or relative addresses in profiles.ini and Firefox needs permissions to use the profile location.

jporten
jporten Vraag-eienaar
more options

Yes, I've tried both. I continue to see the message that the profile may have been moved or deleted when I'm supposed to see the Profile Manager.

Current line of inquiry is figuring out if the permissions on the folder have been changed. It appears there may be an ACL in place over and above the standard permissions.