Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

some of my trash tabs are not highlighted therefor I cannot delete e-mails

  • 1 antwoord
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur Toad-Hall

more options

My trash tabs are not highlighted and when I try to delete an e-mail I get- tHE CURRENT OPERATION ON iN BOX DID NOT SUCCEED. tThe mail server for account carltpdqdelivery responded/trycreate mailbox doesnt exist: trash

My trash tabs are not highlighted and when I try to delete an e-mail I get- tHE CURRENT OPERATION ON iN BOX DID NOT SUCCEED. tThe mail server for account carltpdqdelivery responded/trycreate mailbox doesnt exist: trash

All Replies (1)

more options

Sounds like you are using an IMAP mail account. It also sounds like you are trying to use folder that currently is unknown. Make sure you have actually subscribed to see the 'Trash' folder or whatever the server calls it. eg: I have an imap gmail account and they call it 'Bin'.

File > Subscribe select the Trash/Bin folder and click on subscribe.

Then make sure your account settings are set up to use it. right click on mail account name in Folder Pane and select 'Settings' select 'Server Settings' for the imap mail account When I delete a message. select: 'Move it to this folder' and select that 'Trash/bin' on imap mail account. click on OK

Report back on results.