Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

unblock sender

  • 2 antwoorde
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur MariannaMarais

MariannaMarais
MariannaMarais
more options

Since yesterday, I now cannot send any emails. An error message comes up: rejected blocked sender. I haven't changed any settings. I haven't blocked anyone. I can still receive emails. All my settings are the same. I've even uninstalled Thunderbird and installed again, but the original Thunderbird is installed again together with whatever this problem setting is.

Since yesterday, I now cannot send any emails. An error message comes up: rejected blocked sender. I haven't changed any settings. I haven't blocked anyone. I can still receive emails. All my settings are the same. I've even uninstalled Thunderbird and installed again, but the original Thunderbird is installed again together with whatever this problem setting is.

Gekose oplossing

It sounds to me as if someone or something has blocked you.

Can you quote the error message verbatim, or better, post here a screen shot of it?

Lees dié antwoord in konteks 👍 0

All Replies (2)

Zenos
Zenos
more options

Gekose oplossing

It sounds to me as if someone or something has blocked you.

Can you quote the error message verbatim, or better, post here a screen shot of it?

MariannaMarais
MariannaMarais Vraag-eienaar
more options

Thanks Zenos. I think you're right. I downloaded another virus program yesterday (I had Eset and now have AVG) which picked up a virus email. I attached the virus emails that came in yesterday morning as well as the error message that comes up when I try to send an email. We think it might be our service provider that blocked me because of the virus emails?