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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Crash when saving email as files. Says it cannot save message; problem with file name. Better to skip or adjust the name.

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  • Laaste antwoord deur Matt

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I am trying to save batches of emails as files. The "Save As" button does the job handily when I select a group of messages. But during the save, it may crash with a message saying it cannot save the email, and I should check the file name. I have managed to track down several offending messages, but the subject line appears no worse than ones which were successfully saved.

I note that file names are already filtered to remove special characters like backslash. Surely the software could detect problem file names and (a) alter them slightly to be valid. (b) ignore them and go on (c) provide a list of the offending message: subject, timestamp

Any of these would be better than just crashing with no indication of how far along it got.

Thanks for your attention.

The attachment extraction feature is wonderful, as well.

Regards, Steve

I am trying to save batches of emails as files. The "Save As" button does the job handily when I select a group of messages. But during the save, it may crash with a message saying it cannot save the email, and I should check the file name. I have managed to track down several offending messages, but the subject line appears no worse than ones which were successfully saved. I note that file names are already filtered to remove special characters like backslash. Surely the software could detect problem file names and (a) alter them slightly to be valid. (b) ignore them and go on (c) provide a list of the offending message: subject, timestamp Any of these would be better than just crashing with no indication of how far along it got. Thanks for your attention. The attachment extraction feature is wonderful, as well. Regards, Steve

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https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

Try exporting as EML instead of making a save as work in ways that were not really intended.

Please file a bug for the crash https://bugzilla.mozilla.org/

Before you do though, check on the crash reporter and see if a bug it linked to the crash already.

https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports