Why does the Amazon site NOT connect to my computer
Every time I try to connect to Amazon our computer fails to connect. No matter the time of day I cannot get on Amazon through our computer using firefox. All other sites present no problems such as this. Very aggravating to say least.
Every time I try to connect to Amazon our computer fails to connect. No matter the time of day I cannot get on Amazon through our computer using firefox. All other sites present no problems such as this. Very aggravating to say least.
All Replies (1)
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove the Cookies" from websites that cause problems.
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (3-bar button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: 3-bar button/Tools > Add-ons > Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window