Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Video has stopped working from CNN

  • 1 antwoord
  • 1 het hierdie probleem
  • 12 views
  • Laaste antwoord deur FredMcD

more options

As of yesterday, the video from CNN is just showing a blank screen. No error message - just no video. Was an update responsible for this? I use Windows 7 and ADBlock.

As of yesterday, the video from CNN is just showing a blank screen. No error message - just no video. Was an update responsible for this? I use Windows 7 and ADBlock.

All Replies (1)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?