We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cant download emails

  • 1 antwoord
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur Wayne Mery

shaunwatts
shaunwatts
more options

Thunderbird opens but will not download last 3 days emails which i have received ok on my phone & tablet. Have noticed that there is a padlock on left hand side of my email address in top left hand corner. Have recently upgraded to windows 10 but not sure that is the problem as all my previous emails are available to read. hope you can help

Thunderbird opens but will not download last 3 days emails which i have received ok on my phone & tablet. Have noticed that there is a padlock on left hand side of my email address in top left hand corner. Have recently upgraded to windows 10 but not sure that is the problem as all my previous emails are available to read. hope you can help

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

The padlock is normal.

Please post a screen shot of what you are seeing using instructions from https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem