We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I used to get an arrow or something on the task bar showing new email and it would stay until I opened TBird. I no longer get this.

  • 5 antwoorde
  • 6 hierdie probleem
  • 1 view
  • Laaste antwoord deur jpd43

more options

I used to get an email indicator on my task bar (an arrow or something) to indicate new email. This would stay there until I opened TBird. I still get a notification screen but it only stays for however long I have set in the profile and if I don't see it, I don't know I have new mail until I open TBird and look. I am running Windows 10 and it was working until the new update to 38.3.0. I have everything checked for notification. Can you help?

I used to get an email indicator on my task bar (an arrow or something) to indicate new email. This would stay there until I opened TBird. I still get a notification screen but it only stays for however long I have set in the profile and if I don't see it, I don't know I have new mail until I open TBird and look. I am running Windows 10 and it was working until the new update to 38.3.0. I have everything checked for notification. Can you help?

All Replies (5)

more options

Tools / options / General / When new messages arrive ...

Customize for time showing

Gewysig op deur Gnospen

more options

I have all those boxes checked.

more options

Gnospen said

Tools / options / General / When new messages arrive ... Customize for time showing

I am talking about the little inbox thingy with the arrow, not the large preview box. I am getting the preview box, but only for a couple minutes. I used to get the inbox icon and it stayed until I opened TBird.

more options

Do you have any add-on like New Mail Attention installed? Check if it is updated. I don't recall seeing your arrow-alert in T-bird.

more options

Gnospen said

Do you have any add-on like New Mail Attention installed? Check if it is updated. I don't recall seeing your arrow-alert in T-bird.

It was an indicator that looked like a little in-box with a arrow pointing down indicating new mail. All programs are updated and I don't have (never even heard of) New Mail Attention.