Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't use Print setup neither Print from Firefox & Thurderbird. Proigrams lock

  • 1 antwoord
  • 3 hierdie probleem
  • 4 views
  • Laaste antwoord deur guigs

Riccardo16
Riccardo16
more options

Firefox 41.0.2 & Thunderbird 38.3.0. I am not able to print anymore from both programs. When I try the program stop (no answering) and I have to force its close and start it again. Even I try to run Print Setup both programs stop.

Printer (Adobe PDf or other) works with normal applications.

I don't realized from when this problem occur, but before everything has work fine.

Riccardo Negri

Firefox 41.0.2 & Thunderbird 38.3.0. I am not able to print anymore from both programs. When I try the program stop (no answering) and I have to force its close and start it again. Even I try to run Print Setup both programs stop. Printer (Adobe PDf or other) works with normal applications. I don't realized from when this problem occur, but before everything has work fine. Riccardo Negri

All Replies (1)

guigs
guigs
more options

Hi Riccardo16 , I understand that when you print from Firefox and from Thunderbird that the programs freeze/lock. I am happy to help.

Since it is happening in more than one program, but mostly Gecko, I would recommend these troubleshooting steps for Firefox

  1. Refresh Firefox - reset add-ons and settings
  2. Fix printing problems in Firefox