Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How to remove a duplicate account address that is freezing all account settings

  • 1 antwoord
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur Zenos

more options

A duplicate of my account [email protected] appeared in the left pane. It is called "a special account" in its settings box. I cannot use any of the settings in my regular account. A message box reads: "An account with this name already exists. Please enter a different account name." When I open the settings in this duplicate account name "Remove" is gray and inoperable. A small blue tv image icon precedes the duplicate in the left pane. My regular account is preceded by a mail icon. I don't know how this duplicate of my account name got there. But I can't change any settings on my regular account. Please help me. Albert Spanfelner

A duplicate of my account [email protected] appeared in the left pane. It is called "a special account" in its settings box. I cannot use any of the settings in my regular account. A message box reads: "An account with this name already exists. Please enter a different account name." When I open the settings in this duplicate account name "Remove" is gray and inoperable. A small blue tv image icon precedes the duplicate in the left pane. My regular account is preceded by a mail icon. I don't know how this duplicate of my account name got there. But I can't change any settings on my regular account. Please help me. Albert Spanfelner

All Replies (1)

more options

I suggest you rename it to "Local Folders" which would have been its original name.

http://kb.mozillazine.org/Local_Folders