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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I locate and transfer address book support info that did not make it out of a C Drive failure?

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I have been using both your (Thunderbird) Email Reader and (Firefox) Web Browser for a number of years and am mostly satisfied with both. Recently my older Windows XP based PC crashed but I was able to salvage most of the major files thru improvisation and diligence. The C drive was pretty much toast. All the Thunderbird files made it into Windows 8.1 on my new computer with one exception: the supporting data in my address books. The email addresses and client/friends names in the address books made it out but none of the support data such as phone numbers, physical addresses, company descriptions, etc., did. The question is, if I can access the C drive one more time, how do I find all the info that’s missing? Is there a separate file that did not get transferred out of the old drive when I cloned it? Do I have to actually set up an old computer running XP to try and match the original digital environment to even be able to export the missing data? Some help here would be greatly appreciated. Thanks

I have been using both your (Thunderbird) Email Reader and (Firefox) Web Browser for a number of years and am mostly satisfied with both. Recently my older Windows XP based PC crashed but I was able to salvage most of the major files thru improvisation and diligence. The C drive was pretty much toast. All the Thunderbird files made it into Windows 8.1 on my new computer with one exception: the supporting data in my address books. The email addresses and client/friends names in the address books made it out but none of the support data such as phone numbers, physical addresses, company descriptions, etc., did. The question is, if I can access the C drive one more time, how do I find all the info that’s missing? Is there a separate file that did not get transferred out of the old drive when I cloned it? Do I have to actually set up an old computer running XP to try and match the original digital environment to even be able to export the missing data? Some help here would be greatly appreciated. Thanks

Gekose oplossing

Address book data is held in files with .mab extensions. If you copied these over then I don't understand how you could have only partial data. It would be more understandable if you had exported and imported using another format such as csv files. If you can access the compromised disk again, make sure you seek out all files (they will be hidden) with the .mab extension.

If you're not inclined to make regular backups against hardware failures then another approach is to use an online contacts system and synchronize Thunderbird's Address Book to it. I use Google Contacts and gContactSync in Thunderbird.

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Gekose oplossing

Address book data is held in files with .mab extensions. If you copied these over then I don't understand how you could have only partial data. It would be more understandable if you had exported and imported using another format such as csv files. If you can access the compromised disk again, make sure you seek out all files (they will be hidden) with the .mab extension.

If you're not inclined to make regular backups against hardware failures then another approach is to use an online contacts system and synchronize Thunderbird's Address Book to it. I use Google Contacts and gContactSync in Thunderbird.