Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

can't drag tabs to bookmark menu, if I close bm menu and reopen, I can temporarily drag tabs to it but it will fail again soon.

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur OnTheRoad41

more options

Title pretty much says it all. I cannot drag tabs to bookmark menu without closing and then reopening bm menu. Then it will last for a while that I can drag tabs to menu but at some point I can no longer drag tabs. When I drag a tab I get a little picture of the tab url page but no line showing where the tab can be dropped.

A corollary to this problem, I think, is that Bookmark Toolbar will not remember overnight the changes I have made. It will remember the changes through a restart and so far, for the rest of the day. But the next morning, the bookmarks are back to what they were, all jumbled up.

I have removed and reinstalled FF, I have refreshed it, I have taken ALL the add-ons off (including the one I use all the time, roboform) and the problem has persisted over several days. I can't remember when exactly it started but a week ago everything was fine, I was using xmarks and roboform with not problem and one day I could no longer sync with xmarks and my bookmarks were all messed up.

Title pretty much says it all. I cannot drag tabs to bookmark menu without closing and then reopening bm menu. Then it will last for a while that I can drag tabs to menu but at some point I can no longer drag tabs. When I drag a tab I get a little picture of the tab url page but no line showing where the tab can be dropped. A corollary to this problem, I think, is that Bookmark Toolbar will not remember overnight the changes I have made. It will remember the changes through a restart and so far, for the rest of the day. But the next morning, the bookmarks are back to what they were, all jumbled up. I have removed and reinstalled FF, I have refreshed it, I have taken ALL the add-ons off (including the one I use all the time, roboform) and the problem has persisted over several days. I can't remember when exactly it started but a week ago everything was fine, I was using xmarks and roboform with not problem and one day I could no longer sync with xmarks and my bookmarks were all messed up.

Gekose oplossing

You can check for problems with the places.sqlite database file in the Firefox profile folder.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

You can check for problems with the places.sqlite database file in the Firefox profile folder.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Thanks! I used your first bullet point, backed up and restored by bookmarks, made some changes and after 24 hours they seem to be staying put and I can drag tabs to the bookmark menu.