Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

bookmarks are gone

  • 5 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

Dear Firefox Dev,

I have installed an older version of Firefox for testing purposes while i was also having the newest version on another harddrive. The problem is, that i made a backup of my profile, despite this i am still not able to recover bookmarks.

Dear Firefox Dev, I have installed an older version of Firefox for testing purposes while i was also having the newest version on another harddrive. The problem is, that i made a backup of my profile, despite this i am still not able to recover bookmarks.

All Replies (5)

more options

Always make sure to use the Profile Manager to crate a new profile and never use the same profile for multiple Firefox versions.

Did you check the backups in the bookmarkbackups folder?

  • Bookmarks > Show All Bookmarks > Import & Backup
more options

I have tried both already.

For some reason only my settings are loading properly,i can take screenshots if needed.

more options

Do you have any JSON backups that have bookmarks in them according to the item count is the name?

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.json

You can check for problems with the places.sqlite database file in the Firefox profile folder.

more options

i have 2 boomark files, i guess somehow they got overwritten so i am pretty sure all the data is wiped. I'm not sure if you can help me further with this problem.

more options

If you do not have any backups to restore then you can consider your bookmarks lost.

You can try to restore a previous version of places.sqlite file.

  • Right-click: Properties > Previous Versions