Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

why is firefox slower than before the reset?

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Mark Schmidt

sonnyboy1
sonnyboy1
more options

The past 8 weeks Firefox has been extremely slow. I've tried safe mode and all the other web suggestions and finally did the 'Reset'. Now Firefox is slower than it was before the reset. Google, Duck Duck Go and IE. I've also tried Safari, which I didn't like, but all of them were faster than Firefox. Can anybody help me? I'm not that computer savvy to do a clean install and don't the $$ to have it done. Any suggestion would be greatly appreciated.

The past 8 weeks Firefox has been extremely slow. I've tried safe mode and all the other web suggestions and finally did the 'Reset'. Now Firefox is slower than it was before the reset. Google, Duck Duck Go and IE. I've also tried Safari, which I didn't like, but all of them were faster than Firefox. Can anybody help me? I'm not that computer savvy to do a clean install and don't the $$ to have it done. Any suggestion would be greatly appreciated.

All Replies (1)

Mark Schmidt
Mark Schmidt
more options

Maybe you can do a clean install by following these instructions:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from mozilla.org (or choose the download for your operating system and language from this page) and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (or open the Firefox menu New Fx Menu and click the close button Close 29).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.