Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My address book keeps getting clogged up with thousands of email duplicates.

  • 4 antwoorde
  • 7 hierdie probleem
  • 5 views
  • Laaste antwoord deur duggabe

more options

My address book(s) keep getting filled with hundreds or thousands of duplicate addresses. This causes Thunderbird to slow down considerably when I enter an email address in the "to" field because it has to search the thousands of addresses. I have to manually go in and delete them which takes hours because I can only delete a screens worth at a time without getting a script error. I have three gmail accounts I am using with Thunderbird.

My address book(s) keep getting filled with hundreds or thousands of duplicate addresses. This causes Thunderbird to slow down considerably when I enter an email address in the "to" field because it has to search the thousands of addresses. I have to manually go in and delete them which takes hours because I can only delete a screens worth at a time without getting a script error. I have three gmail accounts I am using with Thunderbird.

All Replies (4)

more options

Are you using any synchronising tools such as gContactSync to synch Thunderbird's Address Book with another address book?

more options

No I am not. This morning I booted my computer offline and manually deleted the duplicates before going online. Last night I also made sure my three gmail accounts I am using on Thunderbird have the setting below.

Create contacts for auto-complete: When I send a message to a new person, add them to Other Contacts so that I can auto-complete to them next time I'll add contacts myself

more options

It now appears the duplicate email addresses have showed up again. This is extremely irritating. I would like to get rid of Thunderbird if this can't be solved!

more options

Please look at https://support.mozilla.org/en-US/questions/1055350 I walked the user through the process of exporting, editing, deleting, and importing his address books to create a "clean" start. There was some confusion in there, as I did not realize at first that Win and Linux have some different menu terms. However, I think you can see the process. I think it might be worthwhile for you to do the same: export each address book / list; edit the file to clean up any garbage; delete all your address books / entries; and then import the clean files.

Let me know how I can help.