Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

crashing firefox in new version....v36.0.1

  • 4 antwoorde
  • 4 hierdie probleem
  • 5 views
  • Laaste antwoord deur ariarman

more options

hello mozilla in new version we have problem with firefox it crashing every 10 15minute and can't open any page please help us

hello mozilla in new version we have problem with firefox it crashing every 10 15minute and can't open any page please help us
Aangehegde skermkiekies

Gekose oplossing

hi again, can you try if the issue is still reproducible when you download and install firefox 37 beta 6 from this link: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/37.0b6/win32/

Lees dié antwoord in konteks 👍 1

All Replies (4)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes. thank you!

more options

hello, thank you for replay id: bp-cd789a7b-32a1-4610-b01e-d1a932150316

more options

Gekose oplossing

hi again, can you try if the issue is still reproducible when you download and install firefox 37 beta 6 from this link: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/37.0b6/win32/

more options

great. thanks philipp. until now it's realy is Ok. thanks again.