Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Subject and sender is copied from prevous email on some emails

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Toad-Hall

petrim
petrim
more options

Hi

On some emails the Subject and Sender name is from another email received at the same time. This is totally random, does not happen all the time. I have included screenshots from two emails of the most recent recevied email with this error.

We have 4 computers and we all have the same IMAP account on every computer but this happens randomly on the computers. One may receive the cloned subject and sender while the others will not. This has happened randomly on all 4 computers. When checking on the web-mail they all appeare correctly.

/Petri

Hi On some emails the Subject and Sender name is from another email received at the same time. This is totally random, does not happen all the time. I have included screenshots from two emails of the most recent recevied email with this error. We have 4 computers and we all have the same IMAP account on every computer but this happens randomly on the computers. One may receive the cloned subject and sender while the others will not. This has happened randomly on all 4 computers. When checking on the web-mail they all appeare correctly. /Petri
Aangehegde skermkiekies

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Sounds like this might be an indexing issue.

right click on folder and select 'Properties'. click on 'REpair folder' Click on OK

Refresh the Folder Pane by selecting another folder and then reselecting the repaired folder