Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

firefox but only appears on the taskbar

  • 4 antwoorde
  • 1 het hierdie probleem
  • 11 views
  • Laaste antwoord deur firebee

more options

I re-installed firefox again for but still when i want to open it it only appears on my taskbar . I don't get any error-messages and it's active cause when i go over the taskbar symbol of it it show's me the small version of what my window would look like but when i click on it it doesn't do anything .

I tried to open it as administrator , same thing happens it just appears on my taskbar but still cannot open the window it self. I removed it and re-installing it serveral times by now could it be because i have a windows 8.1 version with 64 bit controling system on my desktop ?

Kind regards Firebee

I re-installed firefox again for but still when i want to open it it only appears on my taskbar . I don't get any error-messages and it's active cause when i go over the taskbar symbol of it it show's me the small version of what my window would look like but when i click on it it doesn't do anything . I tried to open it as administrator , same thing happens it just appears on my taskbar but still cannot open the window it self. I removed it and re-installing it serveral times by now could it be because i have a windows 8.1 version with 64 bit controling system on my desktop ? Kind regards Firebee

Gekose oplossing

thx for the help kai12 sory for late response , i figured it out . I had a corrupted file like u said but the malware/ adware program didn't find it or over looked it so i took a look in my userfolder and checkt all the files myselfs time killing as it was i eventualy found it . it was under this adres C:\Users\yourusernaam\AppData\Roaming\Mozilla\Firefox\Profiles\gugaysnn.default ===> the corrupted file was the one that's named xulstore.json so after i deleted that everything worked like nothing happend

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options

hello Kind regards Firebee u already tried to uninstall firefox using a progam called revo that besides uninstall it clears remainder left over registry keys if the problem still persitir u can using and enjoying another progam called adware cleaner in some cases this happens because of malware and adware that modifies the system registry values and the progam it istalado. If problems please ctt again with this forum tamos always available to answer your questions.

more options

hi kai , thx for the programmes i used both of them sadly enough it didn't work

more options

do the following try to create a new User account on windos 8.1 is the problem. persitir still try to emulate the browser and a virtual marquina and even still in the virtual machine display the same symptoms the problem itself ta liguagem in the code of the progam that really are talking to the browser company even after the aforesaid procedure continues try istalar it in another printe machine and pass it to this forum so it can be analyzed.

more options

Gekose oplossing

thx for the help kai12 sory for late response , i figured it out . I had a corrupted file like u said but the malware/ adware program didn't find it or over looked it so i took a look in my userfolder and checkt all the files myselfs time killing as it was i eventualy found it . it was under this adres C:\Users\yourusernaam\AppData\Roaming\Mozilla\Firefox\Profiles\gugaysnn.default ===> the corrupted file was the one that's named xulstore.json so after i deleted that everything worked like nothing happend