Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I get rid of a permanent Firefox Homepage Change Notification?

more options

A Firefox page came up that said well this is embarrassing and then on top of that another small page came up that says Firefox homepage change notification and everytime i click on OK to revert to my previous home page nothing happens and it won't go away and I can't use Firefox because of it so how do I make it go away?

A Firefox page came up that said well this is embarrassing and then on top of that another small page came up that says Firefox homepage change notification and everytime i click on OK to revert to my previous home page nothing happens and it won't go away and I can't use Firefox because of it so how do I make it go away?

All Replies (3)

more options

Hi Isp64,

Can you please provide a screenshot of this notification: How do I create a screenshot of my problem?

I understand that you are reporting from a mobile device, but would like to know how to make the new home page notification in Firefox for Desktop go away. I am happy to help.

In order to change the home page for Firefox you can follow these instructions: How to set the home page .

However if you have done this already and the notification is still showing up, please make sure that you have enabled cookies.

more options

Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.


https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save


Settings Guard for Firefox {web link} Detects and resets changes to settings that are frequently done by add-ons and application installers.

more options

This is on Windows, Mac or Linux?

That notification may be from an add-on, and it probably can't do anything useful until you have dealt with the post-crash session restore page showing your previous session windows and tabs. Can you cancel the notification instead of clicking OK to see whether that works any better?

If not, try starting Firefox in its Safe Mode, which deactivates extensions and probably will bypass that change monitoring feature. Here's where there are some OS differences...

When Firefox is not running, to start Firefox in Safe Mode, hold down the:

  • Windows: Shift key
  • Mac: option key

while launching Firefox using its shortcut. A small dialog should appear. Click "Start in Safe Mode" (not Reset).

Can you get through the session restore screen successfully?

Linux users can use Terminal to start in Safe Mode. See https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode