Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox for android automatically downloads an IP app, very annoying. Please fix this.

  • 4 antwoorde
  • 7 hierdie probleem
  • 1 view
  • Laaste antwoord deur dhruvmehta12

more options

As soon as I start browsing on firefox, it automatically downloads an IP app, doesn't install it, but the app just stays in my downloads folder. Happens every time. Please fix this.

As soon as I start browsing on firefox, it automatically downloads an IP app, doesn't install it, but the app just stays in my downloads folder. Happens every time. Please fix this.
Aangehegde skermkiekies

Gekose oplossing

I installed the application from file manager, where it was initially downloaded and then uninstalled it from firefox, it solved the issue.

Thank you everyone for your help. :)

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options

The app is from https://marketplace.firefox.com/app/ip?src=search we auto update installed apps so is it possible that is was already or previously installed on the phone?

Menu button > tools > apps would show any installed WebApps.

more options

kbrosnan said

The app is from https://marketplace.firefox.com/app/ip?src=search we auto update installed apps so is it possible that is was already or previously installed on the phone? Menu button > tools > apps would show any installed WebApps.

I can see the app but I am unable to uninstall it. How can I uninstall it?? already tried holding it and choosing uninstall from the menu that opened.

more options

Hi,

If opening the Apps screen in Firefox and holding down on the icon didn't work, you could also try the steps below:

  1. Open your device's Settings using the icon in your device's main menu
  2. Press Apps, find the IP app in the list and press it
  3. Press Uninstall

Hope that helps.

more options

Gekose oplossing

I installed the application from file manager, where it was initially downloaded and then uninstalled it from firefox, it solved the issue.

Thank you everyone for your help. :)