We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Everyday, Go to troubleshoot, reset Firefox,exact same files. WHY??

  • 2 antwoorde
  • 3 hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

elainemacko
elainemacko
more options

Why are the exact same files showing up in Old Firefox Data. Getting Troubleshoot to come up takes FOREVER. I finally get it to come up, hit reset, etc. What is the problem?????

Why are the exact same files showing up in Old Firefox Data. Getting Troubleshoot to come up takes FOREVER. I finally get it to come up, hit reset, etc. What is the problem?????

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

What types of problems with Firefox are you having where you think you need to reset Firefox every day?

Are you aware of what Reset Firefox does? https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems#w_what-does-the-reset-feature-do Under These items and settings will be removed: - problems with those items shouldn't be happening so frequently to necessitate a reset daily, weekly, or even monthly.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.