We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox No Longer Works

  • 1 antwoord
  • 6 hierdie probleem
  • 8 views
  • Laaste antwoord deur philipp

more options

Hello, about a week or so ago, Firefox has stopped working. All I get is "Problem loading page: Connection has timed out". This has been my default browser for years and have never had this problem. At first I thought it was the internet connection, but IE, Chrome, and Safari browsers all work. I loaded the upgrade hoping that would fix it, but still no. I also "Reset Firefox" as per Troubleshooting help. That still didn't work. Any thoughts?

Hello, about a week or so ago, Firefox has stopped working. All I get is "Problem loading page: Connection has timed out". This has been my default browser for years and have never had this problem. At first I thought it was the internet connection, but IE, Chrome, and Safari browsers all work. I loaded the upgrade hoping that would fix it, but still no. I also "Reset Firefox" as per Troubleshooting help. That still didn't work. Any thoughts?

Gekose oplossing

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

Lees dié antwoord in konteks 👍 1

All Replies (1)

more options

Gekose oplossing

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox