Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird won't always open pdfs

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur sfhowes

MikeSpear
MikeSpear
more options

One of our users has a problem with his Thunderbird not opening PDF's every time. Double click a pdf attachment and it will open fine. Try it again on the same attachment and nothing happens. He has found however, that if he closes RUNDLL32 in Task Manager and tries opening the PDF again it opens without problem. He has the latest version of Thunderbird and Acrobat reader installed. Any ideas what the problem is?

One of our users has a problem with his Thunderbird not opening PDF's every time. Double click a pdf attachment and it will open fine. Try it again on the same attachment and nothing happens. He has found however, that if he closes RUNDLL32 in Task Manager and tries opening the PDF again it opens without problem. He has the latest version of Thunderbird and Acrobat reader installed. Any ideas what the problem is?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

The first thing to try is to reset the default application setting: open Tools/Options/Attachments and delete the entry for pdf Content type (from the Action drop-down menu). Next, restart TB, double-click a pdf attachment, and set the default opening application (Adobe) by clicking the Browse... button and selecting the Acrobat exe file (don't pick 'Adobe' from the displayed list).