Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

firefox up to date, but everything tells me to update.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 12 views
  • Laaste antwoord deur James

more options

ive updated firefox over and over, and its up to 32.0.3 right now but whenever i go to a website it tells me im using a older version of firefox and to update. also like the themes add on wont work because of this. ive uninstalled and downloaded again but still nothing. i even downloaded an older version then upgraded that and still nothing. the themes keep telling me to update to 30.0.16 or something close to that. imma try and download a Canada version and see if that could work. please help. :)

ive updated firefox over and over, and its up to 32.0.3 right now but whenever i go to a website it tells me im using a older version of firefox and to update. also like the themes add on wont work because of this. ive uninstalled and downloaded again but still nothing. i even downloaded an older version then upgraded that and still nothing. the themes keep telling me to update to 30.0.16 or something close to that. imma try and download a Canada version and see if that could work. please help. :)

Gekose oplossing

hello timothykelley8, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: How to reset the default user agent on Firefox

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

hello timothykelley8, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: How to reset the default user agent on Firefox

more options

Your useragent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.19) Gecko/2010031422 Firefox/3.0.19 (.NET CLR 3.5.30729) FBSMTWB

It was likely the FBSMTWB that was added to UA that frozed it at 3.0.19. The FBSMTWB is related to the Fast Browser Search toolbar extension you had installed in Firefox at time.

Firefox since 4.0 version does not allow anything to be added to UA ever since.