Get mail isn't getting mail
My email address is [email protected]. Mail to me gets to the Verizon inbox, which I can see using Verizon's website, but it won't download to Thunderbird, which tells me that there are no messages, though there are about four dozen. I have configured the pop server to pop.verizon.net and the port to 995.
All Replies (3)
To diagnose problems with Thunderbird, try one of the following:
- Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
- Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
- If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
I tried safe mode both in Thunderbird and in Windows 7. The problem persists.
please copy and paste the account information shown in the troubleshooting information on the help menu.