Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When playing flash video the sound is muted almost every minute.

  • 3 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

Since last Adobe Flash Player update all flash videos become muted after 1-2 minutes of playing. Only thing that restore sound is to change system volume +1 (or -1). I can't figure any settings which could affect the flash player.

OS: Win7 Pro 64bit (original) All drivers up to date. I tried to reinstall both Mozilla and Flash player.

Since last Adobe Flash Player update all flash videos become muted after 1-2 minutes of playing. Only thing that restore sound is to change system volume +1 (or -1). I can't figure any settings which could affect the flash player. OS: Win7 Pro 64bit (original) All drivers up to date. I tried to reinstall both Mozilla and Flash player.

All Replies (3)

more options

Update your Shockwave Flash v14.0 r0 http://get.adobe.com/shockwave/ The link for Flash Player v14.0.0.179 http://get.adobe.com/flashplayer/

more options

I reinstall both Flash and Shockwave from the links you've posted. Problem persist. In 1-3 minutes any video goes muted.

I've also tried to update my notebook's drivers from official ASUS support site. I've run virus scan and checked for odd software. Everything is legal and I have just few standard programs installed (OS, MS Office, few games, photoshop and VLC player) so nothing what could harm sound setup.

Still wondering what's wrong. It's really annoying to keep messing with volume.

more options

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.