We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I get asked a password for "[email protected]@imap.aol.com"

  • 2 antwoorde
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur A_AU

A_AU
A_AU
more options

Hello,

I use Thunderbird to access my AOL e-mail. Thunderbird has worked fine for months but now when I start Thunderbird I get asked the password for "[email protected]@imap.aol.com". I enter the password but (of course) Thunderbird tells me my password is not correct (actually, it is the e-mail address that is not valid!).

I haven't changed anything in my e-mail account configuration (which, again, worked for months) and I'm 100% certain my password is correct as I can (fortunately) use it to read my mails on webmail.aol.com

Thanks in advance!

Anne Aubrun.

Hello, I use Thunderbird to access my AOL e-mail. Thunderbird has worked fine for months but now when I start Thunderbird I get asked the password for "[email protected]@imap.aol.com". I enter the password but (of course) Thunderbird tells me my password is not correct (actually, it is the e-mail address that is not valid!). I haven't changed anything in my e-mail account configuration (which, again, worked for months) and I'm 100% certain my password is correct as I can (fortunately) use it to read my mails on webmail.aol.com Thanks in advance! Anne Aubrun.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

the messed up address is the account title. you can fix it by selecting the tools menu (alt+T > account settings and clicking on the entry for the account in the list.

You problem however is most likely not that. Try disabling email scanning in your anti virus program and see how that goes.

A_AU
A_AU Vraag-eienaar
more options

Thanks for the answer Matt, unfortunately I tried changing the account name (I assumed it is the same as the title) and deactivating the mail shield in my antivirus but the problem is still there. Any other suggestion?

Many thanks in advance

Anne.

Gewysig op deur A_AU