Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

TppTimerpExecuteCallback error in FireFox 31.0

  • 4 antwoorde
  • 1 het hierdie probleem
  • 12 views
  • Laaste antwoord deur FredMcD

more options

I just install firefox 31.0 from firefox installer. But it always crashing when i open it. Crash report id 31f68a46-1935-40c2-9c42-c3dc02140805 I get TppTimerpExecuteCallback error. I can only open safe mode. I using windows 8.1 64 bit.


I try to: reset my all settings but didnt work, disabled battlelog plugin but didnt work, open in win 7 mode didnt work.

I just install firefox 31.0 from firefox installer. But it always crashing when i open it. Crash report id 31f68a46-1935-40c2-9c42-c3dc02140805 I get TppTimerpExecuteCallback error. I can only open safe mode. I using windows 8.1 64 bit. I try to: reset my all settings but didnt work, disabled battlelog plugin but didnt work, open in win 7 mode didnt work.

Gekose oplossing

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Lees dié antwoord in konteks 👍 1

All Replies (4)

more options

The crash reports are in the More system details link.

more options

Gekose oplossing

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

Thanks for anwsering my question.

Firefox working now perfect :)

What u thinkk about problem?

more options

Hardware Acceleration has been causing problems for years. Glad it worked out. Happy Computing !