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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 1 antwoord
  • 2 hierdie probleem
  • 8 views
  • Laaste antwoord deur philipp

ranjuchatna
ranjuchatna
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My firefox is crashing at startup even in safe mode. My crash id is bp-c31c09a8-c7f9-4752-b6ba-91e512140802. I have searched firefox support for fixing the issue but could not find any information to fix the issue. Please help fix the issue as soon as possible.

My firefox is crashing at startup even in safe mode. My crash id is bp-c31c09a8-c7f9-4752-b6ba-91e512140802. I have searched firefox support for fixing the issue but could not find any information to fix the issue. Please help fix the issue as soon as possible.

All Replies (1)

philipp
philipp
  • Moderator
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hello ranjuchatna, this crash is caused by the "Digital Guardian" software by Verdasys that is running on your computer. Please see if there's an update available for that program or else switch to the firefox esr release: https://www.mozilla.org/en-US/firefox/organizations/