Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I uninstalled Firefox from my computer, then I reinstalled it and tried to run it, but this message appeared, "Your Firefox profile cannot be loaded" ,

  • 1 antwoord
  • 4 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

dratinax
dratinax
more options

I uninstalled Firefox from my computer, then I reinstalled it and tried to run it, but this message appeared, "Your Firefox profile cannot be loaded. It may be missing or inaccessible" and Firefox does not open at all.

I tried press windows-key+R on my computer and open %appdata%\Mozilla\ -and rename the folder labelled "Firefox" but it said "The action cant be complete because the folder or file in it is open in another program" i dont open it and try to restart the pc but still no helps

I uninstalled Firefox from my computer, then I reinstalled it and tried to run it, but this message appeared, "Your Firefox profile cannot be loaded. It may be missing or inaccessible" and Firefox does not open at all. I tried press windows-key+R on my computer and open %appdata%\Mozilla\ -and rename the folder labelled "Firefox" but it said "The action cant be complete because the folder or file in it is open in another program" i dont open it and try to restart the pc but still no helps

Gekose oplossing

A likely cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
Lees dié antwoord in konteks 👍 2

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

A likely cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile