Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have a specific problem using groups.google.com.

  • 4 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

Bob Jersey
Bob Jersey
more options

When responding to other people's posts, the compose-reply window is where the problem specifically is.

I can only type in a response at the beginning of the window. I can not use the keyboard or mouse to, for example, edit the quoted earlier post(s) that generally appear in the window.

I have updated Firefox, Java, and several other things. This issue does not occur in IE or Chrome, nor on sites other than groups.google.com. And, clearing cache does NOT solve the issue.

When responding to other people's posts, the compose-reply window is where the problem specifically is. I can only type in a response at the beginning of the window. I can not use the keyboard or mouse to, for example, edit the quoted earlier post(s) that generally appear in the window. I have updated Firefox, Java, and several other things. This issue does not occur in IE or Chrome, nor on sites other than groups.google.com. And, clearing cache does NOT solve the issue.

Gekose oplossing

Well, if you can possibly believe this, checking the box under Options / Advanced / General / "Always check to see if FF is the default browser" appears to have alleviated the problem.

Lees dié antwoord in konteks 👍 0

All Replies (4)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > Network > Cached Web Content: Clear Now

and

  • Remove Cookies

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.

Bob Jersey
Bob Jersey Vraag-eienaar
more options

Gekose oplossing

Well, if you can possibly believe this, checking the box under Options / Advanced / General / "Always check to see if FF is the default browser" appears to have alleviated the problem.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I had a problem last night on Google's product forums, which are on Google groups. It would work normally for a while, or until I pasted something. Then iIn some cases, I could only type at the beginning of a post, and sometimes only on the last line. I wasn't online long enough to experiment with solving it.

FredMcD
FredMcD
more options

jscher2000; Have you tried what I posted above?