Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My wife's Thunderbird will not acknowledge that the pc is connected to the internet

  • 4 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Matt

more options

My wife's PC has a bug (malware, virus, etc) I removed it. Now Thunder bird will not acknowledge taht the PC is indeed connected to the internet. Firefox works just fine. But Thunderbird & all of her Gamehouse games cannot seem to find the internet connection. Previously, I was getting a message taht the proxy settings were being rejected, HELP!

My wife's PC has a bug (malware, virus, etc) I removed it. Now Thunder bird will not acknowledge taht the PC is indeed connected to the internet. Firefox works just fine. But Thunderbird & all of her Gamehouse games cannot seem to find the internet connection. Previously, I was getting a message taht the proxy settings were being rejected, HELP!

All Replies (4)

more options

moving to the Thunderbird support queue from Firefox support

more options

Thunderbird ... cannot seem to find the internet connection.

Can you explain that in more detail?

more options

Christ 1: The Firefox browser works fine after I reset the connections in the Tools functions. But I cannot seem to get the connection settings to respond to my changes in Thunderbird. Every time that I try, the window says that ther is no internet connection . I tried to install a new copy of Thunderbird w/o succuss...that is, it told me that my proxy settings were wrong. Yet the browser goes on merrily w/o glitch.

more options

Tools menu (ALt+T) > options > Advanced > Network and Disk space > Settings

and try with no proxy etc.

I think you probably do not have the system clean and the malware most likely has left a system proxy that is dead. see http://answers.oreilly.com/topic/675-how-to-configure-proxy-settings-in-windows-7/