We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Search engines won't work on computer with new User Account.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 18 views
  • Laaste antwoord deur cor-el

more options

Using Vista on PC. Adding new 'user account' on PC and any search engine will bring up a list of links but no link on search engine list works. On original user account, search engines list of links work. States "Peer signature" is wrong on new 'user account'.

Using Vista on PC. Adding new 'user account' on PC and any search engine will bring up a list of links but no link on search engine list works. On original user account, search engines list of links work. States "Peer signature" is wrong on new 'user account'.

All Replies (2)

more options

Does this also happen in Safe Mode? Diagnose Firefox issues using Troubleshoot Mode

Also can you provide a screenshot of this error message and the steps you took to make this new profile in Firefox? How do I create a screenshot of my problem?

more options

You can check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.


Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.

Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program and the searchplugins folder in the Firefox profile folder.