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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why do I get "Connection problem" on my ASUS notebook when I try to access my Yahoo mail account with the new version of Firefox?

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  • Laaste antwoord deur Roje

Roje
Roje
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Since I updated firefox to 29.0.1 on my desktop, I am unable to access my email account at Yahoo.com from my ASUS notebook. "Connection problem" pops up when it tries to get new mail. I was getting mail on the ASUS on 3/12/13, but starting today I get that message and no new mail comes to the ASUS.

Since I updated firefox to 29.0.1 on my desktop, I am unable to access my email account at Yahoo.com from my ASUS notebook. "Connection problem" pops up when it tries to get new mail. I was getting mail on the ASUS on 3/12/13, but starting today I get that message and no new mail comes to the ASUS.

Gekose oplossing

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again:

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)

  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see Configure firewalls so that Firefox can access the Internet.
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All Replies (2)

FredMcD
FredMcD
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Gekose oplossing

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again:

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)

  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see Configure firewalls so that Firefox can access the Internet.
Roje
Roje Vraag-eienaar
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I deleted the account on my ASUS email at settings. The ASUS appeared to delete the Yahoo email account, but when I clicked on the shortcut, my yahoo email had updated and everything looks good.

Thanks for your suggestions!

Gewysig op deur Roje