Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Youtube crash problem

  • 3 uphendule
  • 5 zinale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu kobe

theo1985
theo1985
more options

I bought a new PC which runs WIndows 8. When I am trying to play videos on youtube the video starts for few seconds with resolution 360p and then automatically mozilla or youtube change it to 720p or more (it disables the other qualities) and after few seconds it crashes (error try again later). It is quite strange. I have the latest version of mozilla and also the last adobe flash player. Furthermore I re-install Mozilla nad again the same problem. What is going wrong?

I bought a new PC which runs WIndows 8. When I am trying to play videos on youtube the video starts for few seconds with resolution 360p and then automatically mozilla or youtube change it to 720p or more (it disables the other qualities) and after few seconds it crashes (error try again later). It is quite strange. I have the latest version of mozilla and also the last adobe flash player. Furthermore I re-install Mozilla nad again the same problem. What is going wrong?

All Replies (3)

Diego Victor
Diego Victor
more options

Try see videos in Safe Mode:

Case the in the Safe Mode the problem doesnt occur see this article:

Also:

kobe
kobe
more options

Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

kobe
kobe
more options

You can also try to disable protected mode as it is known to cause problems with Firefox.

SEE: http://kb.mozillazine.org/Flash#Flash_Player_11.3_Protected_Mode_-_Windows