Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

The Facebook Social Plug ins are not showing up in Firefox on my website but are showing up in Internet Explorer? They were working, but "stoppped".

more options

My website: http://www.backwaterstudio.com Windows XP, latest Firefox Weebly website

Facebook social plugins stopped working and G+ Plugins stopped working - actually stopped showing up in Firefox, but working just fine in Internet explorer.

Here is the Facebook plugin Discussion Forum - not showing up in Firefox: http://www.backwaterstudio.com/discussion-forum-and-feedback.html

Updated Flash and Java: No change Cleared Cache: No Change

They worked fine for two years and just quit a few days ago.

My website: http://www.backwaterstudio.com Windows XP, latest Firefox Weebly website Facebook social plugins stopped working and G+ Plugins stopped working - actually stopped showing up in Firefox, but working just fine in Internet explorer. Here is the Facebook plugin Discussion Forum - not showing up in Firefox: http://www.backwaterstudio.com/discussion-forum-and-feedback.html Updated Flash and Java: No change Cleared Cache: No Change They worked fine for two years and just quit a few days ago.

Isisombululo esikhethiwe

Could you test your site in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (4)

more options

I get the icons -- mail, facebook, twitter, pinterest, google+ -- but some of the URLs look wrong:

<span class="wsite-social wsite-social-default">
 <a class="wsite-social-item wsite-social-mail" href="mailto:omitted" target="_blank">
   <span class="wsite-social-item-inner"></span>
 </a>
 <a class="wsite-social-item wsite-social-facebook" href="https://wwwfacebook.com/KatyJoan" target="_blank">
   <span class="wsite-social-item-inner"></span>
 </a>
 <a class="wsite-social-item wsite-social-twitter" href="https://twitter.com/KatyJoan" target="_blank">
   <span class="wsite-social-item-inner"></span>
 </a>
 <a class="wsite-social-item wsite-social-pinterest" href="http://wwwpinterestcom/katyjoan" target="_blank">
   <span class="wsite-social-item-inner"></span>
 </a>
 <a class="wsite-social-item wsite-social-plus" href="http://plusgoogle.com/117663285769542434833" target="_blank">
   <span class="wsite-social-item-inner"></span>
 </a>
</span>
more options

Isisombululo Esikhethiwe

Could you test your site in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

more options

That would be this image:


Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
more options

That was exactly the problem.....an issue with the add ons I followed your instructions to the nth degree and, bingo, it was "fixed".

Interesting that I had not uploaded or changed anything prior - I am so careful about that. Something had gone corrupt though.

Your the best!!!!!!!!!!!!!!!