Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Attachments in Gmail cannot be viewed, how can I fix this?

  • 3 uphendule
  • 11 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

About a month ago this started happening. In Gmail, I can't view or download any attachments. The name of the attached file will be shown, along with its size, but there is no thumbnail or options to download or view it.

About a month ago this started happening. In Gmail, I can't view or download any attachments. The name of the attached file will be shown, along with its size, but there is no thumbnail or options to download or view it.

All Replies (3)

more options

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

Thanks! I figured it out. It was AdBlock.

more options

You're welcome.